CHECK-IN AND CHECK OUT REQUIREMENTS

CHECK IN

3:00 p.m, however early check-in is possible based on availability, please contact 77 WEST prior arrival.

Guests must be at least 18 years of age to check in at 77 WEST. In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photo identification at check-in. A valid, signed, and pre-approved j card in the name of the guest registration is also required.

CHECK-OUT TIME

11:00 a.m. Please contact us in advance if you need late checkout and we will try to accommodate you based on availability.

ROOM KEYS

Room keys are issued to the registered guest(s). I.D. is required if you have lost your key and require a duplicate which will accrue cost of 15 USD. Please return room keys to the Bar Front Desk at Check-out.

HOTEL RULES

SMOKING (OF ANY KIND)

Is allowed on the property but not permitted in guest cottages nor under-covered areas.

CANDLES, COMBUSTIBLES, OR FIREWORKS

Due to the very dry nature of the area fire is always a hazard and as a result no camp fire, candles, combustibles or fireworks are prohibited at all times on the property.

COOKING

The safety of our guests, staff, and this facility is extremely important to us. Preparation of food in cottages or public areas by any type of cooking appliances is prohibited.

RIGHT TO REFUSE SERVICE

77 WEST is privately owned and operated. We reserve the right to refuse service to anyone without refund, who refuses to abide by the reasonable standards and policies established by 77 WEST, for refusal or failure to pay for accommodations, for guest:
who is under the influence of alcohol, drugs, or any other intoxicating substance and acts in a disorderly fashion as to disturb the peace of other guests; seeks to use the hotel for an unlawful purpose; seeks to bring into the hotel: an unlawfully possessed firearm; or something, including an explosive or hazardous or toxic substance, that is unlawful to possess and that may be dangerous to other persons; destroys, damages, defaces, or threatens harm to hotel property or guests; causes or permits persons to exceed the maximum allowable occupancy of room.

VISITORS

Cottages are for the use of paying guests only. However, we understand that you may have friends coming to visit. Please feel free to meet your friends in the public areas such as the pool, lounge, bar or restaurant. As a registered guest, you are responsible for your visitor at all times.

HOUSEKEEPING/ LINEN CHANGING

Housekeeping is provided daily between the hours of 9 a.m.-2 p.m. Treasure Beach is located in the desert region of Jamaica and as such water is in very scarce supply. 77 WEST in its effort to be environmentally conscious will provide linen and towels change every third day in order to conserve the scarce water supply. In addition to our attempt at conservation we kindly ask you be aware of this and conserve water, and turn off the lights, ceiling fans and air conditioners when leaving the room. (Please note that you will see us irrigating the property which seems in contradiction of our water policy, however this is done using repurposed grey water)

LOST & FOUND POLICY

Safes are provided in every cottage. Please ensure your valuables are locked. 77 WEST assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please contact us immediately.

FOOD, ALCOHOL AND BEVERAGE POLICY

No outside alcohol or any other food or drinks are allowed in public areas such as the bar, restaurant, pool area, deck and terraces.

FREE WiFi ACCESS

Access to our WiFi is free for our registered guests only.

PARKING AT OWN RISK

All vehicle(s) must be listed on the registration at check-in and are parked at the risk of the owner. 77 WEST does not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the hotel property.

DAMAGE AND/OR THEFT OF HOTEL PROPERTY

You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room (s), hotel’s premises or property caused by you or any person in your party whether or not staying at the hotel during your stay. 77 WEST reserves the right to retain your credit card and/or debit card details as presented at registration and charge or debit the credit /debit card such amounts as it shall in its sole discretion deem necessary to compensate or make good the cost or expenses incurred or suffered by 77 WEST as a result of the aforesaid. Should this damage come to light after the guest has departed, we reserve the right and you hereby authorize us to charge your credit or debit card for any damage incurred to your room or the Hotel property during your stay, including and without limitation for all property damage, missing or damaged items, cleaning fee, guest compensation, etc. We will make every effort to rectify any damage internally prior to contracting specialist to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

SWIMMING POOL/SWIMMING IN THE SEA

You recognize and fully understand that there is no lifeguard on duty and you and your visitors swim at your own risk. Children must always be accompanied by an adult. No diving to the swimming pool.
At times in Treasure Beach the sea can occasionally be rough and undertows occur. At these times we advise that you take extra caution and if you have any concerns please discuss with the staff. You fully understand that here is no lifeguard on duty on the beach.
If you have any questions re our policy please feel free to ask for clarification and we hope you enjoy your stay with us.
In Treasure Beach, 1st October, 2017.

Cancellation Policy

Cancellation policy 24 Hours Cancel 24 hours before your scheduled check-in day and receive a full refund which includes all fees.

Cancel the day of your scheduled check-in and the first night is non-refundable except for your fees.

Once Booked – Cancel and receive a full refund + fees within this time period 7 Days Before Check-In Day By 12 PM – One night will be non-refundable but you will be refunded for the rest of the trip including your fees.

Cancel During Your Stay – If you happen to cancel during your trip, you may be eligible for a partial refund.